By purchasing a veg box you are committing to the following Terms and Conditions.

Orders

To reserve a veg box for Saturday collection, orders need to be placed by 12pm on Thursday.

Collections

Veg boxes need to be collected from Elm Tree Farm, within the designated time of 9.00am-3.30pm on the Saturday specified on your order.

We cannot give refunds for veg boxes that are not collected.

Cancelling your order

Veg box orders must be cancelled before 12pm on the Thursday before your Saturday collection date. Any cancellations made after this time will still be charged.

Refunds

If, for any reason, you are unhappy with our veg box, please contact us as soon as possible by telephone or email and we will make every endeavour to address your concerns.

Payments

We accept payment by credit and debit card.

Allergies

When purchasing a veg box, please check allergen information provided in the online description. We also include allergen information labels on pre-packaged food, such as salad bags.

Variations

Occasionally, the contents of the veg boxes may vary slightly from the stated contents on the website.

Washing the produce

We do not use any chemicals, however we recommend washing thoroughly before consuming.

Boxes

Please return the re-usable boxes as often as possible.